Free — talks only to your servers

One small agent.
Every RSJ product.

The RSJ Agent is what Groundskeeper, Caretaker and Courier put on each machine: one agent with a module per product. Before it goes on every computer in a school, here is exactly what it is.

RSJ Agent Console — 214 machines
MachineTalks toAgent
LIB-PC04Groundskeeper, Caretakerhealthy
ICT2-PC11Groundskeeperhealthy
STAFF-LT07not checked: switched off—
SCI-PC02no agent—

In plain English

What you are installing.

A Windows service

Called RSJ Agent, running under the system account, with a small tray icon that shows its health and versions and nothing else.

A module per product

The Groundskeeper module only reads. A module that can act, like Caretaker’s, is there only when the school has added that product.

Talks only to your servers

Over HTTPS, to the servers it was set up with, checking each one’s certificate. It never contacts RSJ Software and sends no telemetry.

Updates from your server

New versions come from your own Groundskeeper or Caretaker server, checked against the fingerprint the server gives, never from the internet.

Keeps little, locked away

Its identity, which products it serves, their keys (encrypted) and its logs, in a folder locked to the system and administrators. Only a small status file for the tray icon, with no secrets in it, is readable by others.

Free, and easy to remove

The agent and every module are free. It is removed when the last product that needs it is uninstalled.

The RSJ Agent Console

Every agent in the school, in one list.

The Console is a free, self-hosted page that finds the machines on your domain and shows, for each one, whether it has the agent, which of your servers it talks to, its version and its modules, and, when a machine cannot be checked, why: switched off, blocked by its firewall, or refused.

It is in development and read-only today. Installing, updating and removing agents across a school from the same page is what comes next.

Questions

Asked about the agent.

Does the agent send anything to RSJ Software?

No. It talks only to your own Groundskeeper, Caretaker or Courier server.

Is it signed?

The agent and its installers are being code-signed under RSJ Software Ltd. Until that is in place, Windows may show a warning when an installer is first run.

What do people at the machine see?

A small tray icon showing which products are on the machine and whether the agent is healthy. Nothing can be changed or stopped from it.

Do I need the agent for Groundskeeper?

No. Groundskeeper’s connectors work without it; the agent adds detail from each Windows PC and server. Caretaker and Courier need it, because they work on the machine itself.

Questions about the agent?

One address for everything, read by the person who wrote it.

hello@rsjsoftware.com